Shipping Policy

Order Processing

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Domestic Shipping: 3–7 business days

• International Shipping: 7–21 business days

Delivery delays may occasionally occur due to carrier issues, customs processing, or unforeseen circumstances.

Shipment Confirmation & Tracking

Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number.

Customs, Duties, and Taxes

Customers are responsible for any customs duties, taxes, or import fees that may apply to international orders.

Lost or Damaged Packages

We are not responsible for packages lost or damaged during transit. If your package arrives damaged, please contact the shipping carrier directly and retain all packaging materials.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: proaiteam1@gmail.com
Business Hours: Monday–Friday, 9:00 AM–6:00 PM (UTC)